Our Clients

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    Kinnerton Confectionary
     
    "We spent a long time assessing how we could improve our voice and data network. Once GGR became involved in the project they were quick to understand what we were trying to achieve, helped to define the scope and agreed a solution that won the tender. We now have a reliable and robust Wide Area Network and VoIP that delivers more functionality and saves us money."
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  •  
    Stan James

    Stan James is one of the biggest and most popular names in bookmaking, having been at the forefront of sports betting for many years. The name Stan James is synonymous with Betting In-Running; giving customers the opportunity to bet on an event as the action unfolds.

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    Jockey Club Racecourses

    "Over the last 5 years GGR have worked in partnership with Jockey Club Racecourses to deliver an IT strategy with a key objective to improve the performance and reliability of our Local and Wide Area Network infrastructure, whilst reducing the total cost of ownership.  GGR have been indispensable in ensuring that this objective was met."
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  • BHA 

    The British Horseracing Authority (BHA) is the governing and regulatory body for Horseracing in Great Britain.  GGR has recently successfully delivered the BHA's Perimeter Security and Access Project (PSAP).
    Read more

 

You can ensure customer contact and collaboration while cutting call costs with a GGR IP Telephony System.

Many organisations continue to run separate data and telephony networks with separate infrastructures and costs. IP telephony/Unified Communications or Voice over IP (VoIP) allows voice and data to be integrated into a single network and application. The integration of networks reduces management complexity and maintenance overheads and will ultimately save you money. 

In addition to cost savings with Unified Communications voice can be treated like any other network resource. It can help create a unified workspace by integrating with other resources such as presence, voicemail and other groupware applications.

Roaming benefits

Today most people expect to be able to access their office systems from any desk at any office in the company. In addition many people take advantage of home and mobile working where they still need access to office systems. Why should telephony be any different? By utilising Unified Communications telephony can finally be treated like any other office application.

With Unified Communications you can ensure anyone calling your office phone number will be able to reach you, whether you're at your desk, hot desking or working from home or on the road. The same phone number could even ring at all locations at the same time. In addition with many new Smart-phones (such as Nokia E Series and iPhone) it is possible with wireless VoIP to deliver your call directly over WiFi to your mobile while in the office. 

With so many companies taking advantage of collaboration with home and road workers it is important to streamline communications between employees. By leveraging Unified Communications companies can ensure customer contact and collaboration. 

Contact Centres

With IP based Contact Centre applications your call centre can become another IP application on your network, allowing call agents to be located anywhere on your network. This means your Contact Centre could be located in a geographically separate location without complexity or additional cost. Your agents could even be located at home but still be fully integrated members of the contact centre team.

GGR Communications offers a number of IP Telephony solutions and as a Cisco Advanced Unified Communications Partner we can offer industry leading solutions from Cisco Systems. We have IP Telephony solutions that range from single site systems to large multi-site systems with redundancy, remote workers and large volume Contact Centre applications.
 
For more information on GGR's IP Telephony products and services or to arrange a free consultation please contact us or click Live Support to chat online now.