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With the latest release of the industry-leading Cisco Unified Communications U500 Series for Small Business, your business can enjoy many new features with version 7.0, previously only available to larger companies now available to the SMB market at a fraction of the cost without expensive add-ons. This solution eliminates multiple servers and combines voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities. In just one small wall mount unit you can have full unified communications features including:
• Interactive Voice Response (IVR)
• Live Recording and
• Automated Call Distribution without needing any additional items.
Important New features available in Version 7.0
Single Number Reach - enabling users to answer incoming calls on thier desktop phone or at a remote phone (like a mobile) at the same time.
Live Record Softkey - phone users can press a soft key on the phone to record a call at any time.
Visual Voicemail - As well as accessing voicemail via the phone, via a webpage or via email - IP Phone users can now navigate their voicemail visually on their handset.
Full SIP Handset Support - UC500 can be used with Cisco phones running SKINNY or SIP protocols and many third party SIP devices.
VOIP Trunking - UC500 supports connectivity directly to VoIP providers using H.323 or SIP trunking.
32 User Conferencing - Support for up to 32 users per conference.
Support for Third Party Products and Services - Connectivity to CRM / Office applications giving click to dial, call reporting and integration and CTI.
See the next edition of our bulletin where we will take a look at the new features of UC500 bigger brothers - Unified Communications Manager Express and Unified Communications Manager. For more details contact us on 01905 825940 to find out how GGR can help you with your IP Telephony project or email
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